Shipping & Delivery
Shipping in Europe
Welcome to our European Store! If you are based in Europe, UK or UAE you can order from this Website, if you are based in the United States please order from our US Store. Your order will likely arrive in 3-5 business days in Europe, outside of Europe in 7-9 Buisness days after your shipment confirmation.
When will my order ship?
Generally your order will be shipped 1-3 business days after your order was confirmed. You will receive a shipping confirmation with your tracking number.
What if my package is "Delivered" but I did not receive it?
- Contact your local post carrier and try to speak to your postal person directly, as sometimes they have a recollection of when and where they leave packages.
- Make sure your mail area is secure, and leave a note to request that packages not be left unattended.
- Is there a chance one of your neighbors mistakenly collected your package?
We cannot be held responsible for orders that go missing after obtaining a “Delivered” status. Please ensure that you provide a shipping address that is attended during the day if your mail area is not secure.
What are the Shipping Costs?
Shipping costs will be calculated at checkout depending on your shipping location.
Do I need to pay any duties?
You will not have to pay any customs duties if you are located in Europe. You may need to pay customs duties if you are located in the UK or the UAE.
Can I change or cancel my order?
If you need to change your order please contact us immediately. Once our warehouse has processed your order we will not be able to make any changes or cancel your order.