Return Policy
Return Policy
If you’re not perfectly satisfied, you may return your item(s) within 30 days of order fulfilment. To be eligible for a return, your item must be unused and in the same condition that you received it unworn, unwashed, not damaged and in it's original packaging with tags and hygiene liners. For sanitary reasons please try on swimwear over your underwear, we do not accept exchanges that are worn or are soiled/stained. Sqorpios Swimwear is not responsible for any lost return packages because the guidelines have not been followed. We are not responsible for customs clearance for outgoing order. If your order is returned to sender because it was left unclaimed or was not able to be delivered, we will refund your order and deduct the incurred fees (including duty tax) for receiving the returned products and sorting them back to our inventory.
Exchange
If you would like to exchange your item for a different size, we will create a discount code of your return value. This allows you to exchange for any other item(s) in our store and wait for restocks in case an item is out of stock. When we receive your return and quality approved your item, we will send your unique discount code by email (make sure to check your spam folder). The store credit can not be applied in combination with another discount code or during sale period. Your store credit is active for 1 year after the creation of the credit.
Refund
We offer refunds for items that have been ordered at full price and approve our return policy, we do not offer refunds on items on Sale. Once we receive your return and quality approved your item, we will send you an email notification with your refund approval. It will take approximately 3 business days until the refund will be transferred back to your original payment method.
Return Exception
We currently do not offer returns from the UAE. If you are based in the UAE, your order is not returnable.
How To Return
Click the Link below to start the return process.
Contact Email: info@sqorpioswimwear.com